Download the Tapingo app here!
Tapingo Frequently Asked Questions
- What is Tapingo?
- Why should I download the free Tapingo app?
- Is the app available on all smart devices, or just the iPhone?
- Which retail dining concepts are participating in Tapingo?
- Can I order Starbucks through Tapingo?
- Can I use my Bulldog Card for Tapingo orders?
- Is it safe to use Tapingo?
- What other campuses have implemented Tapingo?
- What is a Tapingo PIN?
- If I accidentally order an item I do not want, how do I delete it from my order?
- Where do I pick up my Tapingo order?
- What do I need to do to pick up my Tapingo order?
- Can I use Tapingo for large orders?
- What are the hours when Tapingo is available?
- Who can I contact if I have questions or concerns?
A: University Dining Services has partnered with Tapingo. Tapingo is a mobile ordering solution for on campus dining. Customers can order food and beverages using their smart phone, tablet, or computer. By doing so, the order is processed and ready for a speedy pick up. The Tapingo app is free to download in the mobile App Store, and there are no hidden fees. To set up a Tapingo account after downloading the app, simply enter the user name and payment information which you wish to use.
A: Tapingo creates ease of use for customers because it reduces the time it takes to order and pay for your meals. It is as easy as…
Step 1. Place your order. Then your order summary will appear on your screen with the estimated pick up time given.
Step 2. Head to the designated pick up area.
Step 3. Show your order summary, it should match the information on your pick up tag. Enjoy!
Q: Is the app available on all smart devices, or just the iPhone?
A: Yes, the layout of the Tapingo app will appear slightly different, but will still contain all of the same information. For example, on any other smart phone the app would look similar to the images below.
A: Subway Express, Panda Express, Robertitos, Taco Bell Express, and The Bucket.
A: At this time, Starbucks is currently not available through Tapingo.
A: Yes, Bulldog Cards can be used to make purchases through Tapingo, along with credit and credit/debit cards.
A: Yes. Tapingo follows generally accepted industry standards to protect your personal information. When using Tapingo, users are able to log out of the app when not in use, but do not have to log out unless they feel more comfortable. You will also log in with a personal 4-digit PIN every time you order through Tapingo.
A: CSU Northridge, Santa Clara University, University of Arizona, NYU, University of the Pacific, and USC, just to name a few.
A: After downloading the free Tapingo app, you will set up your account by following the steps prompted on your screen. During this process you will be asked to create a 4-digit pin.
A: If you accidentally order an item, you can delete it by clicking “Edit” in the top right corner of the checkout screen.
A: There will be a specific area designated for Tapingo order pick up, at each venue. Just look for the orange Tapingo pick up signs.
A: All you need to bring with you is your order confirmation number, which can be found on your mobile device under your order summary.
A: Please make sure your order is equal to or less than $300.
A: Tapingo is available during established hours of operation. Hours of Operation is available here.
A: By clicking on the help tab of your order history, you will be prompted to notify Tapingo of any problems you may have.
Step 1. Tap this icon in the top right hand corner of your screen.
Step 2. Tap on Your Order
Step 3. Tap Help
Step 4. Notify Tapingo or Email Support
You can also contact Tapingo at support@tapingo.com, or visit their website at www.tapingo.com for any questions, comments, or concerns you may have. Additionally, you can send an email to tapingo@mail.fresnostate.edu